Data We Gather and Why
When you open an account we ask for your mobile number, a password and your preferred wallet. We log deposit and withdrawal requests so we can match incoming bKash, Nagad or Rocket transfers to your account and verify payouts. Session data tells us which device you
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use, when you log in, and which tables or slots you open so we can keep your balance synced across devices. Support messages and attachments stay in our ticket system so the next agent who picks up your query has context. We store cookies to keep
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you signed in and to remember language or layout choices. We do not sell your contact list, browsing history or wallet details to third parties. Data retention depends on local law and account status; closed accounts are archived after the compliance window required in eligible regions.
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If you want to review what we hold, update a detail, or request deletion, contact our support team through the channels below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.